City Garden Hotel Makati

I stay here frequently so that says something. While the location is great and relatively easy to get to from the airport, it's mainly due to the staff. From the guys on the door helping you with your bags and transportation, to the housekeeping crew, they are so friendly. No matter what time of the day, you're always greeted with a good morning/afternoon/night and even when travelling in the elevators! (And my attempts at Tagalog in return are always appreciated : ) After spending time in airports, in transit and after a long flight, it's always a joy to be greeted upon arrival by Kim on reception. On my most recent visit, Kim, Jerwin, Aibe and Lem were exceptional. The rooftop pool and restaurant is an added bonus. As the great, hectic view of Manila unfolds down below, you can have a cold drink and a nice meal. The staff do anything to accommodate your needs. On this trip I had to meet with a work colleague for dinner and Grace made sure a table was reserved and the service was excellent. She's such a professional. Her team of Shaine, Jim, Al, Crizel, Adonis, Robert, Miko and Jeff made the night memorable. I've worked in the customer service industry since I was 16 and these guys at City Garden have nailed it.

Comfortable bed and hot shower with good water pressure. The room was lovely and quiet. Appreciated the cold water dispenser on our level. The gym was good. Staff were helpful.

Stayed in that solid 3 star hotel for 5 days during Jan.. My room at 12th floor was spacious and clean, however, a bit dated, especially the bathroom wouldn't mind some renovation. A/C was a bit noisy for my taste but did its job effectively. Service at hotel facilities was very good and support from front desk staff truly outstanding. A Special "Thanks" to Kim, Pau, Maria, Jagig, Ton & Lem for always taking the time to answer my questions. I wasn't aware that the CG Grande belongs to the same owner/group and is situated just across the street. Providing 5 star accommodation for a mere 20 US/day more therefore sounds like a great deal. Will give it a try next time.

My husband and I really enjoy staying at this hotel. We have stayed here on two separate occasions and both visits were consistently a high quality experience. All the staff here are very kind, respectful and hardworking. CJ, Jessa, Fhebie, Queeny, Neil, Rojen, Chef Gerald, Chef Jo, Mina, and Marlon are a diligent and accommodating team they even recognized us from our first visit! The food is really good and variety is great at both the 2nd floor and rooftop restaurants. The Mexican food is perfect and adds to the uniqueness of this hotel. Their Fajitas and margaritas are amazing 10/10 and we love the fun atmosphere at night on the rooftop restaurant. The rooms are clean and beds very comfortable, no weird smells or stains. I was really happy to see the TV had Netflix that's a big bonus for me. Location of this hotel is also nice, so many places are within walking distance including a Starbucks and I recommend using Grab if you need to go out further especially since parking can sometimes be a little limited here but the front door staff always do great work managing parking. This will be our go to hotel when my husband and I visit Manila, the price for the room and food is very reasonable here and all the staff is perfect!

My room on the 15th floor was large (I booked a single deluxe bedroom including breakfast). A queen-sized bed in a room large enough to include two upholstered chairs and a coffee table, desk, double wardrobe (including bathrobes), fridge and coffee-making facilities (including a sink). En suite bathroom with over-bath shower and all washing facilities and products you'd need (if you prefer not to bring your own), a hairdryer is included.